Web-Based Systems and Network Management

A
Administrative processes, 34-36, 41
Agranat Incorporated, 96-97
Analysis and reporting, 165-178
API. See Application Programming Interface (API).
Applets, 89, 129
Application Programming Interface (API), 107-108
AppManager, 204-206
ARWeb, 154-156
Asante Technologies, 109-111
B
Bay Networks, 135-139
BayStack 100Base-T, 139
BMC, 160-163
Browser administration, 238-239
C
Cabletron, 111-113, 139-140
Castanet system, 194-203
channels, 195-198
executable, 196
HTML, 195-196
launching options, 196-197
signed, 197
trusted, 197-198
gateways, 203
proxies, 203
publishers, 202
transmitters, 201-202
controlled action, 202
repeater, 201
secure, 201-202
tuners, 198-200
administrators, 200
security features, 199-200
startup channels, 199
Change control, 25-26, 40
CiscoWorks, 140-141
Clarify, 147-154
ClearExpress WebSupport, 147-154
adaptability, 148
architecture, 153-154
customer support centers, 152-153
Diagnosis Engine, 150
Full Text Search, 150
functionality, 151-152
help desk, 149
integration tools, 151
portability, 148
problem solution tools, 150
proven solution, 148
scalability, 148
Client contact point processes, 19-20
3Com, 144-147
Common information management protocol, 3
Common Information Model, 90-92, 206, 245
Common Object Request Broker Architecture, 92
Compaq, 206-209
Computer Associates, 113-116
Concord Communications, 172-176
Connect Oneserver, 51
Content smart resource management, 234-238
flow admission control, 235-236
link management, 236-237
load balancing, 237-238
quality of service, 235
Customer service, 147
CyberManage, 95, 96


Cyberware, 96, 97
D
Data collection, 9-10
Data processing, SNMP agent, 12
Data repository, 14
Desktop management interface, 2
Desktop Management Task Force, 90
Device
Discovery/Network Mapping Discovery, 106
Device level management, 92-99
Device manufacturers, 6-7
DHTML protocol, 57-58
Diagnosis Engine, 150
Directory enabled networks, 91
Distributed environment, 4
Domain managers, 5, 6
Domainmeter, 171-172
E
Edge Technologies, 97
EMPower, 143
EmWeb, 96-97
Enterprise Command C
Enter, 139
Enterprise Health Advisor, 139
Enterprise Pro, 181-182
Extensible Markup Language (XML), 58-60
HTML relationship to, 59
F
Fault monitoring, 29-30, 40
Fault tracking, 24-25, 40
Finance and billing processes, 36-38
Flow admission control, 235-236
FrontLine Manager, 177-178
Full Text Search, 150
G
Gateways, 203
Gecko, 98
Graphical user interface, 105
H
Health Monitor, 172-176
Helix Data Model, 166-167
Help desk management, 147
Hewlett Packard, 120-123
HMMP. See HyperMedia Management Protocol (HMMP).
HotJava, 50
HTML protocol, 13. See also Hypertext Markup Language (HTML).
HTTP protocol, 13. See also Hypertext Transfer Protocol (HTTP).
HTTP server, 72
HyperMedia Management Protocol (HMMP), 81
Hypertext Markup Language (HTML), 44-47
control tags, 48
dynamic, 57-58
program example, 49
TC port, 61
Web-based management, 61-62
XML relationship to, 59
Hypertext Transfer Protocol (HTTP), 50
I
IBM/Tivoli, 116-119
IEFT, 61-62
Implementation of change requests, 28. 40
Information distribution, 13
Inquiry system, 45
Insight Manager XE, 206-209
Intelligent agents, 129
International Network Services, 181-182
Internet
software distribution, 186-203. See also Software, electronic distribution.
WWW application, 44
Internet Explorer, 50, 51
IntraSpection, 109-111
J
Java Abstract Window Toolkit, 71
Java applets, 89, 129
Java Management API, 62-80, 244
admin runtime module, 67, 72-75
agent object interfaces, 75
elements, 72
HTTP server, 72
managed data interface, 73-74
managed object factory, 72-73
notification dispatcher, 75
admin view module, 69-72
agent object factory, 75
appliance, 67, 75
agent object instance, 75
agent object factory, 75
architecture, 67-75
browser user interface, 67, 69-72
admin view module, 69-72
elements, 69
Java-enabled Web browser, 72
managed object interface, 72
event notification, 75-77
event generation, 76
filter and actions, 77
heartbeat, 77
notification tree, 76
registration, 77
unregistration, 77
features, 64-67
HTTP server, 72
managed object interface, 72
object model, 78-79
SNMP integration, 75
WCEM and, 88
WCEM vs., 80
Web browser, 72
Java Management Console, 128
Java Virtual Machine, 68
Java Workshop, 64
components, 80
L
Legacy management, 209-212
Look-through measurements, 238
M
Macintosh Web Server, 51
Maintenance processes, 28-29, 40
Managed object file, 91
Management platform, 101-133
alarm capabilities, 107
APIs, 107-108
attributes, 103-109
core management, 106
database support, 105
discovery and mapping, 106-107
distributed, 103
distribution capabilities, 108
framework support, 109
graphical user interface, 105
hardware, 104
network architectures, 104
network management protocols, 104-105
network modeling, 108-109
object orientation, 109
operating systems, 104
protection, 107
toolkits, 107-108
Managers of managers, 6
Marimba, 194
Megasoft, 187-191
Micromuse, 184-185
Microsoft, 123-126
Mobile agents, 129
Mosaic, 50
MS Internet Explorer, 50, 51
MS Internet Information Server, 51
N
Navisoft/AOL Naviserver, 51
Netcool, 184-185
net.Deploy, 191-193
NetDirector@Web, 142-144
NetExpert, 185-186
NetIQ, 204-206
Net.Medic, 227
Netscape Commerce Server, 51
Netscape
Navigator, 50, 51
Netware Web Server, 51
Network management, 1. See also System management.
business model, 17-18
components, 52-53
configuration, 5
directory enabled, 91
functions, 18
integration, 4-6
protocols, 104-105
system management vs., 2
unification, 1
Web-based, 61-62
WWW for. See World Wide Web.
Network Management Service, 183-184
N-Vision, 97-98
O
Objective Systems Integrators, 185-186
Observant, 179-180
OmniView, 139
Open Database Connectivity/Java Database Connectivity, 63
Open Dynamic Dictionary, 157
Open Market Webserver, 51
Open Software Associate, 191-193
OpenView, 120-123
Operation support processes, 21-24
Optivity, 135-139
devices, 138
network management application, 138-139
Web server, 137-138
Orbit Planet, 98-99
Orbit Star, 98
P
PatrolWatch, 160-163
architecture, 161
key components, 160-162
PerfAgent, 165-171
advantages, 165-166
architecture, 168
HDM architecture, 166-167
modules, 170-171
parameter module, 168-169
report classification, 166
Request Manager module, 169-170
Performance monitoring, 30-32, 40-41. See also Server Management; Web Pages Content Management.
Planning and design, 26-28, 40
Platform management, 92-99. See also Management platform
comparison of models, 95
three-tier model, 94
two-tier model, 92-94
Platform managers, 6-7
Platform suppliers
Asante Technologies, 109-111
Cabletron Systems, 111-113
Computer Associates, 113-116
Hewlett Packard, 120-123
Microsoft, 123-126
Sun Microsystems, 126-128
TME 10/NetView, 116-119
Proactive Networks, 182
ProntoWatch, 182
Push technology, 131, 206, 244
Q
Quality of service, 235
Quallaby, 165-171
R
Remedy, 154-156
Remote Method Invocation, 68
Remote monitoring, 2
S
Secureware Secure Web Server, 51
Security management, 32-36, 41, 56, 244
Server management, 224-227
SGML. See Standardized Generalized Markup Language (SGML).
Simple network management protocol, 2
SiteSweeper from Site/Technologies, 221-222
Site/Technologies, 221-222
SmartStor, 164
SNMP protocol, 9, 62
SNMP Research, 97
Software. See also specific applications
electronic distribution, 186-203
alternative for, 187
Castanet system in, 194-203. See also Castanet system.
net.Deploy for, 191-193
Web Transporter for, 187-191
Solstice Management, 126-128
Spectrum Enterprise Manager, 111-113
Spry Internet Office Web Server, 51
Spyglass Server, 51
Standardized Generalized Markup Language (SGML), 44
Statistical Analysis System, 176-177
Storage management, 163-164
Sun Microsystems, 126-128
Sunsoft, 62
System management, 1. See also Network management.
business model, 17-18
components, 52-53
configuration, 5
data analysis, 12
data collection, 9-10
data processing, 10-12
design and planning, 13
function, 18-38
administrative, 34-36, 41
change control, 25-26, 40
client contact point, 19-20, 39
fault monitoring, 29-30, 40
fault tracking, 24-25
finance, 36-38, 41
implementation of change requests, 28, 40
maintenance, 28-29, 40
operation support, 21-24, 39
performance monitoring, 30-32, 40-41
planning and design, 26-28, 40
security management, 32-34, 41
Web support of, 39-41
integration, 4-6
network management vs., 2
unification, 1-2
vendors, 3
WWW for.See World Wide Web.
System Management Server, 123-126
T
Technically Elite, 171-172
Tertio, 179-180
TME 10/NetView, 116-119
TNG, 113-116
Toolkits, 107-108
Traffic monitoring and analysis, 228-234
Transcend, 144-147
Trouble-tracking management, 147-160
Tune-up, 222-223
U
Universal Resource Locator (URL), 47, 49
URL. See Universal Resource Locator (URL).
User expectations, 3
V
Vantive Corporation, 156-160
VanWeb, 156-160
architecture, 158-160
Open Dynamic Dictionary, 157
Web interaction and navigation, 160
Web publisher, 157-158
Vendors, 3
VitalSigns, 227
W
WCEM. See Web-based Enterprise Management (WCEM).
Web Administrator, 203-204
Web Alarm
View, 139-140
Web-based Enterprise Management (WCEM), 61-62, 81-88
advantages, 82-83, 242
applications, 135-213
analysis and reporting, 165-178
device-dependent, 135-147
device-independent, 147-178
Optivity, 135-139
performance monitoring, 222-224
service leve management, 179-186
storage management, 163-164
trouble-tracking management, 147-160
via Internet, 186-203
architecture, 81
browser-managed object relationship, 85
complete framework, 88-92
costs, 83, 242
disadvantages, 242
elements, 83
functionality, 82-83
future, 132-133
HMMP, 81
HTML/HTTP use, 84
initiative, 81
innovations, 129-131, 244
intelligent agents, 129
Java Management API and, 88
Java Management API vs., 80
managed object-browser relationship, 85
managed objects, 83-84
management application, 84, 86
management framework, 83-84
benefits, 86-88
mobile agents, 129
platforms. See Management platform.
push technique, 131, 206, 244
scalability, 82
security, 244
standards, 82-83
Web browser, 44, 50-51, 137
PatrolWatch, 160-163
Web browser user
Java-enabled, 72
Web Management Server, 205
Web pages content management, 216-224
content authoring, 217-218
performance optimization, 222-224
tools, 218-222
Linkbot from Tetranet, 219-221
selection criteria, 219
SiteSweeper from Site/Technologies, 221-222
Web publisher, 157-158
Web server, 51
data analysis, 13
as data repository, 14
Optivity, 137-138
WebSniffer, 228
Webspace, 50
WebStor, 164
WebSupport Data Server, 148
Web Transporter, 187-191
Windows NT, 203-209
Wipro, 95
Worldcom, 183-184
World
Wide
Web, 43
basics, 47-51
benefits, 54
in communication architecture, 43
costs, 55
drawbacks, 54-55
limitations, 56
security, 56software distribution, 187
standards, 53-54
status, 54-56
traffic analysis, 56
Web-based management, 61-62. See also Web-based Enterprise Management (WCEM).
 

Abbreviations